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Avalure Face Cream

Avalure Face Cream Overall rating: ★☆☆☆☆ 1 based on 80 reviews
5 1

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Avalure Face Cream claims to be one of the best injection-free solutions in the market to restore the firmness and youthful looks on your skin. It promises to reduce your wrinkles, dark circles and all other ageing spots within a very short period and give you a natural rejuvenation. This serum promises that you will begin to see visible and phenomenal results on your skin within a couple of weeks of application.

If you have been thinking of a magical solution to get rid of the dull and tired look on your face, this serum may seem like the answer to your problems. However, never trust anything blindly without conducting your analysis about the ingredients and cost structure of the product.

What does Avalure Face Cream claim?

Avalure Face Cream claims that it can provide a natural lift to your face and make your skin look soft and supple again. It promises the following benefits for its regular users:

  • Up to 89% improvement in the tightness and firmness of the skin
  • Up to 94% reduction in the fine lines and wrinkles
  • Up to 84% reduction in the appearance of dark circles

How does Avalure Face Cream promise to deliver such impressive results within 28 days of application? What formulae and ingredients does it use? Ask these questions for yourself before deciding to invest your hard-earned money in this product.

What does Avalure Face Cream contain?

If you are looking for ingredients for Avalure Face Cream, you are in for a major disappointment. In spite of making tall claims on its website and promising to be one of the most natural and injection-free solutions in the market, the product is a huge disappointment. This is because it fails miserably in declaring its ingredients openly. When there is no mention of the contents, how can we be sure that this serum makes use of natural and effective ingredients? How can we be sure that the contents are safe for people with all skin types? There is a huge ambiguity surrounding the product’s contents, which is why we wouldn’t recommend it for our readers.

Pricing of Avalure Face Cream

The price structure of the serum can be found on “terms” section on the product’s website. It is available on a 14-day trial offer. You need to pay $4.95 towards shipping charges to try this out. If you are unhappy with the quality of the serum, cancel your subscription within these 14 days. If you fail to do so, your credit card will be charged $98.41 at the end of the 14th day towards full usage charges. Your problems don’t end here. As part of the auto-shipment policy, you will continue to receive shipments of Avalure Face Cream once in every 30 days. Your card will be charged $89.71 every month for it. To come out of these huge charges, you can call 888-772-9017

Bottom Line

Avalure Face Cream has disappointed us quite heavily due to its lack of information about its contents. To add to the troubles, the product is very steeply priced and comes with the additional burden of auto-shipment rules. Hence, we feel that this product is not worth your money.



Worst experience I've ever had!

★☆☆☆☆
1 5 1
This company will steal your money. I'm out $370.00!!! They are deceptive in their advertising and refuse to refund for unopen product. They should be ashamed of themselves!!!

SCAM! SCAM! SCAM!

★☆☆☆☆
1 5 1
This company is a BIG SCAM!!! they saw this trial and decided to try it out; went to the grocery store and to my surprise could not pay for my food after checking my account I saw that they hit my account for $100.00. When I called to find out why was the money taken-out they informed me that this is a 14day trial, which I never saw and they cannot refund my $100.00 so basically I paid $100.00 for tiny tube of cream UNBELIVABLE and then they tried to offer me 75% off my future purchase HELL NO, Companies should not be allowed to do this to consumers; to make matters worst this came is associated with people of GOD I just don't understand that.

Please Don't

★☆☆☆☆
1 5 1
If I didn't have to choose a star I would not. This is nothing more than abusing consumers. I never received an email, receipt or anything and a box showed up, then 14-days later my credit card was charged twice for roughly $90 each. Fortunately, my bank detected fraud and stopped one charge. I called the company to dispute the other charge and had them cancel everything. I'm working with my bank to dispute the second charge and will get a new card if needed, or have them blocked, so they can not touch anymore of my money.

DO NOT "BUY" THIS PRODUCT!!

★☆☆☆☆
1 5 1
When a company makes the kind of promises that you will get "excellent" results from their product, but makes you enroll in an automatic renewal/shipping of their product - RUN! I called to cancel my renewal, but was told that I would have to return the items (at MY cost) and they wouldn't give me the return address until I bought an RMA #. Really? What kind of company does that unless it is a scam!! Don't put yourself into this kind of headache - just don't buy it!! If I could have given it zero stars, I would have.

Extremely rude customer service rep

★☆☆☆☆
1 5 1
I received Avalure face cream and Eye serum that I did not order and was charged close to $100. I called the 888-772-9017 phone number and spoke to a customer service rep. This young female rep was extremely beyond rude to me. When I asked to speak to her supervisor, she told me she was the supervisor... First she tells me there is no refund and I cannot send the merchandise back. After arguing with her on the phone for quite some time, she tells me she can give me a 30% discount. I told her I" do not want the product and I do not want a 30% discount I want my full money refunded." After arguing back-and-forth for 40 minutes or longer, she finally tells me she can give me a 75% refund. I decided to except that and I ask her for the confirmation number. She tells me I will receive an email showing that I will be receiving $71.29 back and the confirmation number will be in the email. After I asked her for the confirmation number, she refused to verbally give me the confirmation number over the phone. I asked her over and over and over again to please give me the confirmation number. But she refused to give it to me. After literally begging her for the confirmation number and her not giving it to me I got upset with her. At that time she tells me she's taking back my refund!!! Three days later after speaking to her, I still do not have the email that she said she would send. I cannot believe that there is a company doing business this way: 1. Forcing a product on people that do NOT want your product, 2. taking the consumer's money against our will, 3. and having rude customer reps that lie to you over the phone. My husband and I are going to have our bank refund our money that they fraudulently charged us and hopefully the banks will go after this corrupt company!

Scam and rude customer service rep

★☆☆☆☆
1 5 1
My sister ordered the trial pieces. She doesn't speak English that well to read the "fine print" and to understand that she had to cancel within 14 days. I called on her behalf today to cancel her membership and to send back the unopened packages of the new shipment and get a refund but I was told by Cassie (who told me how to even spell her name right) that it's my sister's fault for ordering and no, she will not take back the creams and they already charged her card for $189 for 2 tiny amount of cream. Any reputable company would accept a merchandise in an original shipping box that hasn't even been opened yet but not these scammers. Do not order from them under any circumstance!

Lets go after them

★☆☆☆☆
1 5 1
They are terribly rude! No refunds period. I'm in on the class actuin suit!

AVALURE Scam

★☆☆☆☆
1 5 1
I ordered this product based on The Sharks from Shark Tank endorsement along with other skin care products that are currently being touted the same as Avalure. The buyer is sucked in by false advertising . . . this product is so amazing and produces results so fast we can't keep up with the demand -- order now while product is still available, blah, blah, blah! It was not until after placing my order on 7/7/17, receiving it 7/17/17, attempting to call with concerns about the product using the phone numbers on the packing list between 7/17-21/17, and not being able to reach anyone that I became concerned. Not only does it not do what it promises to do as was represented by "The Sharks", but I received a fraud alert email from my credit card company. I called them and learned of the two $89.75 charges by Joy Eye Serum and Face Cream. I had not ordered anything from Joy! The bank gave me phone numbers to call that are totally different than those on the packing list from Avalure. I called and was treated with horrible disrespect and rudeness. I'm a retired 69-yr-old, and a disabled Viet Nam veteran (something I did not tell him), and I've never been talked to in such a manner as the excuse of a customer service man talked to me. He initially offered me a 35% refund at which point I asked for a manager and was refused, was told a manager would tell me the same things this guy was telling me. After spinning my wheels uselessly for what seemed like forever, he offered me a 75% refund, claiming that was what he offered me from the start! After getting off the phone, I found this site and read so many other peoples' claims that match exactly what happened to me giving me a feeling of some sense of redemption. Buyer be ware . . . if it sounds too good to be true, it probably is! Don't be sucked in!

Avalure Face Cream Scam

★☆☆☆☆
1 5 1
This company is a total scam. I am mad at them and myself for being 'taken' by this company. Believe me, no 'free' sample here -- after paying for the' free' sample of face cream and eye serum, they charged me $89.71 and $89.77 -- their 'free' trial consisted of 15 days to cancel - and I did not read the lengthy terms to catch that -- shame on me for that - but never again. Then I received 2 more products for an additional $94.66 and $93.72. When I called 'Jay', customer service at 888-772-9017, I was told no returns after if leaves their warehouse, even tho one of their websites states if you are not happy with product it can be returned. Believe me - they lie. I now plan on filing a complaint with BBB and seeing if my credit card company can assist me. BUYER BEWARE -- most dishonest company I have ever dealt with!

rip-off!

★☆☆☆☆
1 5 1
Complete rip-off! Buy this if you want to lose lots of money!

Avalure Product

★☆☆☆☆
1 5 1
Very poor customer service. There free trial is definately NOT a FREE trial. The product is not worth it. I totall feel scammed.

Stick To Your Guns

★☆☆☆☆
1 5 1
I was able to get 75% credit return! By the time I figure out this was a scam, I was at Day 14. I quickly checked my cred card statement, and sure enough,, there were two charges pending for roughly $90. I quickly called my credit card company to see if I could stop those charges. I explained the situation. The credit card customer service rep placed a call to Avalure and we had a three-way conversation. She explained it was my fault for not reading the fine print, blah, blah, blah. Eventually she offered to give me 35% credit. I said the whole thing was misleading, etc. I was going to file claim with Better Business Bureau, etc. She eventually came back offering 50% credit. (I'm thinking: I like the direction this is going), so I kept pushing. I asked about disputing the claim on my credit card, etc. Then I asked to speak to her supervisor. Mind you, this is at 2:15 am, Arizona time. She said fine, but when she came back in the line, she said there wasn't a sup available until 8:00 am her time. But, she then offered 75% credit return - on both products. I took it. I don't know if you could keep pushing and get more? She gave us roughly $67 back on each product and gave us confirmation numbers. Credit card company recorded the entire conversation. Don't know if I would have gotten the same result their help. Thanks Capital One!

Do not use

★☆☆☆☆
1 5 1
After a week, I woke up to more lines on my face, scary. Maybe allergic? I hope the extra lines go away??

Number on Bank Statement for full Refund

★☆☆☆☆
1 5 1
I order this product and after seeing the reviews & called immediately to cancel the trial and all future orders. They canceled all future orders but said I would still be charged the shipping fees ($10.89). They added a $1.99 for rush shipment which I didn't ask for. I looked at my online bank statement and found a phone number 800-750-8912 and the state listed CA. The company must be GEM. They insisted that I had to call within 30 minutes to get shipping refund. LOL! I asked where that was mentioned in the Terms and Agreement. It's not. I kept reading to "Alex" their Terms and Agreement where it states 10 day + 4 days shipping until he got tired of listening to me. The majority of businesses legally allow 3 days to cancel any contract!! I also told one lady that TN has a Consumer Protection Act and you could be sued. She said well I'm in CA. I let her know that doesn't matter. You are doing business in TN. Check to see if your state has this protection act. You can take them to court and they may be liable for attorney fees. There is a Cancellation Policy in the Terms and Conditions: "CANCELLATION POLICY If you decide to cancel at any time during the 10 day + 4 days shipping and are requesting a refund, please contact our customer service department." Return Information: 16787 Beach Blvd. #267 Huntington Beach, CA 92647-4848 Just know that no company can force their business on you. Nor can they make charges on your credit card without your approval. I hope this will help other consumer scammed by this business. Missy

Avalure cream and eye serum

★☆☆☆☆
1 5 1
I was ripped off by this scam also!!!!!! I think the Better Business Business should be notified immediately and the FDA informed about this mess and would regulate this company and be made aware of their unfair practices and false advertisements and false, unfair charges that they cheat people out of their hard earned money

DO NOT BE FOOLED

★☆☆☆☆
1 5 1
I'm afraid to even try this cream because I don't really know what is in it. Not associated with Joanna Gaines. Learned a very expensive lesson. They will not accept returns. At least I got my supposed order canceled. I . thought I was just purchasing samples. DO NOT BUY. DO NOT BUY. DO NOT BUY. Can't believe I didn't check them out before I placed my order. BEWARE!!!!!

horrible!

★☆☆☆☆
1 5 1
I wanted to get Joanna Gaines, but then decided not too, but when I checked my credit card account I had a few made payments ( which i did not make) under Avalure, I'm so mad now, its a scam! I cancelled my credit card! customer Avalure CS its a piece of crap

Don't Trust

★☆☆☆☆
1 5 1
I cancelled after having this for 3 days. They wanted me to extend it 30 days and then tried to offer me a discount. I told them no thank you and made sure I got a confirmation number. I also have to ship the samples back and pay for my own shipping. :/

scam

★☆☆☆☆
1 5 1
Total scam. Do not order free trial. They stick you with full product size and charge 89.00 each

A allure scam

★★★★★
5 5 1
Scam products

Avalure

★☆☆☆☆
1 5 1
Garbage , ripoff . Must notify media . Company must be removed from intetnet

SCAM ALERT

★☆☆☆☆
1 5 1
I wish I had read the reviews first. Joanna Gaines (Fixer Upper) has nothing to do with this product. I called customer service immediately after placing my order and tried to cancel but the call center said they couldn't and would be charging me an additional 9.95 to cancel. I threw a fit and she agreed to waive the return fee but in order to get my money back on the free trial, I would need to pay for the return shipping which will probably be more than the cost of the free trial. I can't believe fell for this!

dishonest

★☆☆☆☆
1 5 1
I called the number listed on the container to avoid any further charges (888-772-9017) after I found out this was another scam. I was told that I could not cancel without charge for this "free sample" unless I called 12 days later. To cancel before the 12 days I was charged $10, I did not trust them at all. If I did not cancel I would be charged another $50. No where in the ad does it state this. people need to be warned about this dishonest practice. Also this product is NOT associated with Joanna Gaines. Don't order these products. If you need anti aging cream just get it at cosmetics counter where you know up front how much you are being charged.

6314870201

★☆☆☆☆
1 5 1
The poop don't work and if you donn't call before the 12 day trail your not getting a full refund. DO yourself a favor don't buy its will turn into a headache.

skin care

★☆☆☆☆
1 5 1
I have found on facebook and the internet of three different skincare products abusing Joanne Gaines's name for endorsement of their products. The products are Avalure, Kra'sa, and others. Even Joanne states not to beleive everything that you read. I did about Avalure. Iwill be requesting my credit care company to cancell the order or stop my account and issue me a new credit card number.

rip-off

★☆☆☆☆
1 5 1
I'm throughly Dis-gusting with this,company.the trial sizes are a,joke 4.95 came right out my debit for the "trial" and then I was charged on top of that $89.71 for the trial ...I cal And,I also got the face cream 5.95, trial and billed right after 89.72 so I paid 15.00 supposedlying for 2 trial sizes and then 172.00 cell tight out of my debit card for the product...I was 1,day late calling the company to cancel but they couldn't wait to pull the money right out of my debit card amd they will not refund...un-professional service reps I got no satisfaction and this company should be reported to the better business Bureau ...I surely will tell my friends and social media on the Web about this big scam of ripping people off ab

Don't Buy!!

★☆☆☆☆
1 5 1
Please please don't buy this product. It is a scam and you will automatically be charged for products you don't order. They will NOT refund any charges. You only have 14 days to cancel. I would have given no stars if I could have.

Scam

★☆☆☆☆
1 5 1
This product is worthless as well as their customer service. This is a scam They would not let me return the product or give me credit. Customer service reps are rude. I think a class action lawsuit is warranted I have to put in a rating. No minus allowed so I have to put in a 1

Product sucks

★☆☆☆☆
1 5 1
Major disappointment!

free trial, Nothing free about it

★☆☆☆☆
1 5 1
I ordered free trial and paid shipping. I have not used it yet,; however, I have two charges for over $89 on my credit card. I called an they said I had 14 days to let them know to cancel. The person on the phone said she was not with the company but at a call center for lots of products. So I figure she really has no authority. I told her to cancel and she offered me a 35% discount to continue., I still have not found written proof about the 14 day trial. I am on a fixed income and can not afford this. What a scam!!!!!

TOTAL SCAM!

★☆☆☆☆
1 5 1
The "Free" trial is a trial period - not a trial sample. I was charged almost $90 a month after receiving my sample since I did not cancel/return within 14 days. A TRUE sign of a scamming company, when talking to the supervisor he went on and on about how it was my own fault that I didn't read the terms and conditions...which he stated were in the SAME size font as the rest of the information. As if he was already justifying what they do. He was very argumentative and defensive and did nothing other than try to give me discounts on future products. I'm so disappointed that I fell for this - using Ellen's name, a celebrity that I trust - got me and I'm embarrassed and infuriated at the same time.

DON'T BUY IT

★☆☆☆☆
1 5 1
This is s scram, don't order it. After I tried the face cream, I am not satisfied with it. Knowing they only give limited time to try the product, I called in to cancel the prescription. But they asked me to ship the product back and charged me 9.95 restocking fee.

What is Review Title?

★☆☆☆☆
1 5 1
Horrible, Worst scam. I t is a horrible feeling to be taken advantage of.. A $4.95 shipping charge for 2 free products turned into .an $89.71 cost and the same for the eye serum. I mistakenly touched the vitamin C serum (on cell phone)immediately called to tell them of my mistake and to take it off. They said it was already shipped. Not only was it 30 seconds after I sent it, it was also Sunday so you can't ship. So it cost me about $210, and there is no getting through to them. I am on disability and can not afford to spend that kind of money., I am surprised that thay have not been shut down, It is horrible so see hundreds of dollars fly into their hands, and have no way to get your money back..

Don't Even Think About It

★☆☆☆☆
1 5 1
Like others who have written, I looked high and low on the site when I ordered my free 'sample' to make sure this wasn't an autodelivery thing. I found nothing, so went ahead with the $4.95 shipping on the cream. Then a screen came up that offered me an eye serum for $3.95. I didn't want that, but the only button on the screen was 'Continue', so I clicked that. Saw that I was getting the serum, so bailed at that point. Nothing in the package about how to cancel (or the need to cancel in 14 days). Saw charges hitting the credit card and that got me on the phone. Was able to cancel future charges, but no luck getting the full refund on the 2 I 'ordered'. Stay away....stay far away...

Scam

★☆☆☆☆
1 5 1
I was chaeged $89 for a free trial I'm thinking a free trial never told me on the ph.I can cancel in 14days well low & behold I called no luck this produce needs to be reported to the BUREAU all together $190 I tol tell young Man to cancel my account going to call aga in & make sure my account is cancelled just a mess.

MAKE USE OF YOUR CREDIT CARD COMPANY

★☆☆☆☆
1 5 1
I too was not smart enough to read the whole website (every single word). That was my stupidity. SO DON'T DO IT. However, a customer service representative at my credit card service made the call and we had a three way conversation with an Alure phone representative. My credit card company was very supportive and helpful. We got a 50% refund and we got two confirmation numbers to assure that the contract for monthly shipments was cancelled. This company is definitely out to screw people out of their money. They are misleading. The product sucks. There is hardly any product in what is already a sample size container. They bill outrageous amounts for .2 oz or something like that. And it is probably just Crisco since they do not anywhere disclose their ingredients, which should be against the law. Oops! Maybe it is.

yes, i;ts a SCAM!!!!

★☆☆☆☆
1 5 1
What I want to know is how a company can get away with this. Ripping people off for hundreds and hundreds of dollars with no recourse. There has to be something one can do about this. But what? I would give this 0 stars but can't.

Avalure Scam

★☆☆☆☆
1 5 1
This is amazing, they advertise trial samples and charge 4.95 and 3..95 for face cream and eye cream delivery charges; but there is a small pink box at the bottom of the order that requires you to check cancel before 14 day trial over, of course so small you miss it. I got a charge on my account for $87 eye cream and $87 face cream and when I called the company I get this song and dance from a smart mouth about my problem missing the box to cancel. He cancelled my account and offered me a 35% refund. This is a joke and this company should be reported to the BBB. The interesting part is that they ruined any chance for me to even think about this product. I had nothing but argument with the customer service twit on the phone. He would not let me return the product--this company is going to lose business and we who have been scammed need to broadcast it every chance we can........Feel like a damn fool!

Avalure Scam

★☆☆☆☆
1 5 1
This is amazing, they advertise trial samples and charge 4.95 and 3..95 for face cream and eye cream delivery charges; but there is a small pink box at the bottom of the order that requires you to check cancel before 14 day trial over, of course so small you miss it. I got a charge on my account for $87 eye cream and $87 face cream and when I called the company I get this song and dance from a smart mouth about my problem missing the box to cancel. He cancelled my account and offered me a 35% refund. This is a joke and this company should be reported to the BBB. The interesting part is that they ruined any chance for me to even think about this product. I had nothing but argument with the customer service twit on the phone. He would not let me return the product--this company is going to lose business and we who have been scammed need to broadcast it every chance we can........Feel like a damn fool!

Buyer beware

★☆☆☆☆
1 5 1
I had no idea I was signing up for a trail, and if you didn't call and cancel before 14 days, you'd pay full price for the product and the n have it autoshipped; for a cost of almost $200 for the face and eye cream. You get no further emails indicating that you are getting another shipment. I didn't notice until my 2nd auto shipment and saw the charges on my card. I did get a full refund for the last shipment, after about an hour on the phone,, however I'm still out almost $400. HOping to report it on my credit card and see if i can get any more $ back. And also saw that you should report this to the FTC.

Rip off

★☆☆☆☆
1 5 1
If I could rate with 0 star I would. I was I was charged for rye serum of 3.95 for trial. I only ordered skin cream so I called c.s. and she assured me it is error and I wouldn't be billed. I just found out my credit was charged additional 67.00 for eye serum. Terrible company. Expensive lesson.

read the fine print

★☆☆☆☆
1 5 1
I almost hate to post this, because it shows how stupid I was. I saw an online ad for some eye cream and wrinkle remover. Being a 66-year old trying to postpone the inevitable aging process, I quickly sent for the trial packages for a few bucks. What’s the harm in that? What I didn’t do, was read the fine print. Now two months and $800 later … The fine print stated that unless you CANCEL your “subscription” within 10 days, they will charge you the full amount of the products, in this case close to $400, then will send you automatic shipments each month for the same, full amount. When I received additional boxes in the mail this week, it spurred me to do some investigating. With the help of a Capital One representative, we contacted the vendors and one will provide a 35% discount, and the other will provide a 50% discount for only the latest shipment. I still pay FULL PRICE for the initial shipment. Neither would accept a return for a refund, even though the shipping boxes were unopened. I know, live and learn, but hopefully this message will save someone from learning the hard way. Read the fine print! Avalure: http://skinproductsreviews.com/free-trial-scam/avalure-face-cream/ Parisian Glow: Found some complaints, but not as many as Avalure.

SCAM George A is an A..

★☆☆☆☆
1 5 1
Free sample can cost you up to $180. This is a product that caused my skin to rash. Returned product by mail and called to ask for my refund. Telling the Dr. Jekyll the story seemed to bring out Mr. Hyde, who had a supervisor who "doesn't speak on the phone" so you are stuck with George A customer number 76-23. He told me there are no refunds and that the product that I returned was still sitting at my post office. He would cancel my future shipments but would not refund any thing. I explained that it gave me a rash which he then asked if I would like a 50% discount on another shipment. Is he crazy, stupid or a sheep who can read only from a script!! Really, allergic to a product, well yes let me get more!!! This has been the worst customer service that I have ever heard! He is totally in charge of who does and does not get a refund. If he can stop future shipments by asking for a bit of information, he can have his telephonophobic supervisor authorize a refund!

8028752503

★☆☆☆☆
1 5 1
I agree total scam. Trying to cancel and get a refund a nightmare. Should be closed down

SCAM

★☆☆☆☆
1 5 1
I ordered a free tester and the next month was sent products costing over $90.00 . I was told no thing is free when trying to get a refund.. Lots of talking and hard sale stating I had signed a contract. First offering half of purchase and I said NO and would contact my charge card company. A few minutes later a supervisor call saying they could credit me $70.00 but I could not get the credit if I contacted my charge card. After over an hour I said ok. As soon as I got my credit aI contacted my card company. Sad to think some people have to do this to make a living.

Scam! Do not buy!

★☆☆☆☆
1 5 1
Do not buy Avalure You will be charged $90 for the shipment if you d not cancel within 14 days. They will ship you another one and charge you $90. It is written in very fin print and it is written so you think you are simply paying $4.99 for shipping. The cream is not even good. Waste of money. The customer service is a joke, they tell you to hold for a supervisor and leave you on hold and do not return to the call.

Avalure

★☆☆☆☆
1 5 1
This company is a SCAM for sure. I ordered one product supposedly FREE but was not of course, I had to pay shipping. But when I received it there were two items in the box. I called and found out I was charged for two shipping charges. I was mad and I told them to not charge anything else on my card. They were going to charge another 38 for cancelling the trial which I didn't sign up for. She got my message loud and clear. I was not paying for anything else. Buyers beware.

Rude customer service and rip off

★☆☆☆☆
1 5 1
I was charged for product and never received it. I called and was told to hold. I told my son, the guy was a rude ass. The customer service guy said, back at you, To me. I told him he could lose his job for talking back to me like that. He said, not likely. No, I won't. We argued back and forth. I asked for supervisor and he said, there are no supervisors. I asked for address and he said, they have no address. I asked for corporate office number and he said, there is no corporate office. He kept telling me, I could get a discount if I buy more. I was shocked to have this guy Victor to act so extremely rude. I know it was wrong of me to say to my son the guy was a rude ass. And I apologise. But for him to say, back at you. omg. Wow. This company has the rudest people working for them and is taking peoples money. A lot of money at that.

Autoship SCAM-save your $$

★☆☆☆☆
1 5 1
I agreed only to receive the trial and pay 4.95 for s&H. Next thing I know I have a charge on my credit card for 89.71. I never agreed to that. Avalure says they don't take returns, which I couldn't do anyhow because I never received last months shipment for 89.71. I called my creditcard company and they informed me that there is another charge for 94.66 for this month. So I am disputing the both charges because I never agreed to pay more that 4.95 and I certainly never agreed to auto shippments. as for the cream, it is heavy and might as well be Ponds. Save your money

Don't Buy Avalure

★☆☆☆☆
1 5 1
I was under the impression that "the Sharks" from Shark Tank all endorsed this product. I was surprised when I started using the face and eye cream because it wasn't that great. There are many products that are far superior to Avalure with about the same price tag. I realized that I had been mislead by their claims and decided to investigate to see if anyone had anything to say about the product. That is when I ran into this website. Thank you to all. Everyone is completely right! That was the first time I read that I only had 14 days before I would be charged $89 per item that I ordered! I quickly called Avalure and tried to cancel my next shipment. I asked why I had been charged $180 since it had not been 14 days since I used the product. Apparently the 14 days starts the day that you order. I also didn't realize until I read other peoples claims that there was automatic shipping of new product. I never checked a box or did anything to indicate I would want any more product. It is surprising that this kind of marketing still takes place! The sales rep was very rude on the phone and refused to let me talk to a manager. It is a mediocre product with a large price tag. They must be making a huge profit.

buyers beware!!!!

★☆☆☆☆
1 5 1
Was not aware of 14-day trial. Account showed 2 charges $4.95 + $1.95 then the $90+. When I called to complain I was offered 50% off to not cancel. Declined. Expected to have the $90+ credited. Called back and that's when I learned the "sample" was the $90+ !! and I didn't cancel within the 14 days. Could tell it was a read script - bet they get 100s of these calls and are well rehearsed. WHO could make that determination in just 14 days?? DON'T FALL FOR THIS SCAM and save yourself almost $100 for 0.50 oz. "sample."

Avalure is a scam

★☆☆☆☆
1 5 1
Do not fall for "free" sample! It is not free and without your knowledge signs you up to Pay $90 each product every 30 days. No refund! They say you need to use it 30 to 60 days to see results, but the operator told me that I had only 14 days to cancel. A legitimate, good product would not use these underhanded marketing methods.

Avalure is a scam!!!

★☆☆☆☆
1 5 1
This is a SCAM to the fullest extent!!! They lure you into a "sample" not stating in bold print that after 14 days you have to cancel...pitiful. Even if you are not satisfied, can't return the product. No customer satisfaction at all. I and many others were scammed. Very disappointed with this and hope nobody else falls for this crap!

Scam

★☆☆☆☆
1 5 1
This is a big rip off . I hope no one orders any of these products

9529330527

★☆☆☆☆
1 5 1
Do not buy this product. This is a scam. Not a good product, worthless and ineffective. Don't waste your money.

Scam

★☆☆☆☆
1 5 1
This is the biggest scam! Very disappointed. NO WHERE DOES IT SAY YOU HAVE TO CALL TO CANCEL,! They even require to give them 1 star as a Rating!

3144885138

★☆☆☆☆
1 5 1
Boy, did I get roped in by Joanna's name. Come to find out, she doesn't even promote the product. Shame on me. Product is nice, but not worth the price and I haven't seen any change in the month that I have been using. Be sure to READ, READ, READ.

Sugarcookie

★☆☆☆☆
1 5 1
I have never fallen for one of these scams, but it was presented a being associated with Joanna Gaines. I ordered the trial size. Nowhere did it say that there would be additional shipments or that there would be a charge of $180.00!! Companies like this should be put out of business.4 I had to give it one star to get this review to be accepted!

You Can Get Your Money Back!

★☆☆☆☆
1 5 1
I fell for the scam. Ordered trial face cream for $1.99 and paid the shipping then 2 weeks later was charged $89.71. Called them and they said i received an email after purchase that told me i had 14 days to return it. I did not receive any email. The customer service rep treated really inappropriately. I had to call 4 times. Each time they refused to refund my money, said my account was cancelled and i would receive an email proving cancellation but never received any email. I went to back and the bank threatened fraud service if they refused. They played a GOOD game on the phone for 20 minutes at the end finally agreeing to refund me all my money. Said 7-10 days so we shall see. In the mean time i will cancel my card because i heard they will continue to charge you every month regardless of telling you it is cancelled. Tomorrow i will be contacting the Better Business Bureau to report their deceptive practice. Do not let them keep your money! Have your bank or Credit card company contact them!

almost got caught

★☆☆☆☆
1 5 1
after reading all the comments of other people. I immediately called my credit card co. to block all future charges from AVALURE. then I called AVALURE and the rep. told me if i wanted to cancel my subscription (what sub?) i needed to send back the samples (they have been paid for these) and pay them $9.00. WE as consumers should send all of our complaints to the BBB. JOANNA will go back to selling houses not skin products. lol thanks for all the info. saved me a lot of trouble. Now lets all go out and buy some OIL OF OLAY.

Unethical heartless scam

★☆☆☆☆
1 5 1
This is an unethical scam. No 14 day return showed in my viewing. The web pages rolled by, skipping approval and I also received the eye serum which I did not order. The normal price is $39 according to the Avalure website. Where do they get this 89.99 + 89.99 charges total, go figure. They count on the banks not helping you to get your money back because the pages that got skipped forward may have had the 14 day policy but I did not see it and I paid close attention. There were no terms, just free sample and shipping cost. They have refined the perfect crime. Please report them to the better business bureau. Contact Avalure company with the scamming website. This has to stop.This brings in so much money they will probably change their name and continue to rip off poor people. God will not be mocked, they'll get theirs sooner or later.

This is a fraud.

★☆☆☆☆
1 5 1
They send you the trial, great marketing trick. then the $90.00 bottle comes it is 1/2 oz. I called to return the bottle and was told it was not returnable. They do not stand behind the product. I will take them to small claims court. it is Fraud plain and simple. Don't buy it the product does not work.

Owner

★☆☆☆☆
1 5 1
This company is a rip off don't order they charged 180.00 for nothing .Didn't even get the product.Scam

SCAM

★☆☆☆☆
1 5 1
THIS PRODUCT IS A SCAM. When I tried to cancel, the customer service rep continuously tried to up-sell me. I had to ask to cancel over 5 times. This business should not be in operation. On top of that, they refuse to accept returns of the unopened product.

Total Scam

★☆☆☆☆
1 5 1
Ordered the free sample, did not see anything about auto renewal but wanted to make sure that it wasn't one of those when I got my shipment, there was absolutely nothing in the box except the product and a packing slip. They only give you 14 days to try the product which is not enough time to even know if it will work.

Free Trial Scam

★☆☆☆☆
1 5 1
Free sample is a complete scam. I entered my card info for a $4.95 shipping fee foe eye cream sample and ended up with a receipt for $34.71 with two additional products that I did not agree too... it gives no opt out and just automatically charged me when clicking complete order. I called immediately and was told my account did not exist yet and to call back in 4 hours... even to I received 3 emails with order numbers and my card had a hold for the order.s... that didnt exist. So disappointed in my experience with this company and the fact that Shark Tank is the referring source.

JoJo should sue!!!!!

★☆☆☆☆
1 5 1
after reading about Joanna Gaines and discovering she does NOT endorse this product....booo to me!!!! i found the page with terms and conditions regarding cancelling the *trial* subscription....and apparently the people manning the phones haven't read them......it states that i can cancel during my trial period FOR ANY REASON and i just have to return the remainder of the product.....i've used it, and it's actually pretty nice, just not $90 nice..... i've sent an email to customer service expressing my displeasure, like THAT will do me a lot of good..... i've asked for a return address so i can send it back.... i've also alerted my credit card company.....plus kind of fishy that the website says Avalure Anti-Aging Face Cream, the packing slip inside the box marked Avalure Anti-Aging Face Cream reads Skin Novela, and the charge to my credit card is FACE CREAM LUMINOUS??? hmmmmmmmmmm

7028457831

★☆☆☆☆
1 5 1
THIS COMPANY IS A JOKE. PLEASE DO NOT ORDER TRIAL SIZE. THEY CHARGE FULL AMOUNT $90.OO. THEY DO NOT GIVE YOU MONEY BACK. WE SHOULD REPORT TO BUSINESS BUREAU..

AGREED DO NOT BUY

★☆☆☆☆
1 5 1
THE TRAIL FINE PRINT IS A SCAM - YOU HAVE TO CANCEL IN 14 DAYS. If you don't they charge you 89.00 for each product you got a trial on. DON'T BUY THE SAMPLE UNLESS YOU CANCEL BEFORE THE 14 DAYS.

Mrs.

★☆☆☆☆
1 5 1
I feel the same way as the others who wrote reviews before me. I did everything I could to get these charges taken off of my credit card. I was one day late in getting in touch with them about the charge. I cried because I can not afford this kind of money. Well, I thought that it was a tiny sample that I got but it ended up being the product itself. After begging a clerk and her Supervisor to take the charges off, they finally said that they could send me another order that would be free. I told them that I didn't want it, but after thinking long and hard, I had the idea that I could sell it and recover my money. Time will tell. I did receive e-mails stating no charge. I do not plan to buy anything else online like this. I am not dumb and should have known better. I worked long and hard for these wrinkles and I think that I am going to keep them.

Do not fall for this scam

★☆☆☆☆
1 5 1
Do not buy this product. Save the huge price, Olay or ROC is better at 1/4 the price. The customer representatives are not honest and they will debt your account before the 14 day trial even ends. I believe this company is a scam. Just beware of this company.

Beware of Rip-Off

★☆☆☆☆
1 5 1
I am a senior and disabled. Cannot afford the $600 I got charged for the anti wrinkle cream and eye cream. I can't believe Laurie would be part of this type of selling. I'll be paying this off forever!!!! They offer a free trial and it's the old magazine trick that if you don't cancel in 14 days it's yours for $200 a month. I was out of town when the first 2 came. Just got home and figured it out. Don't buy. I don't even believe the product is working any better then L'Oréal.

Yet another scam

★☆☆☆☆
1 5 1
I really should have known better. This is the first time I've fallen for such a scam. I read all the fine print on the free trial offer, no where did it say that there was any kind of subscription. My credit card company caught the purchase and stopped it after the first charge of $90. My credit card company told me that avalure, under the disguise of some obscure company name, tried to charge me 2 more times for yet more cream, guess what.......I never received any of their products. My card company put a stop on their charges and reported them as fraud. By the way, the trail of serum and cream did absolutely nothing except moisturize. I'll stick to Olay in future I've been using that for 35 years. I'm 50 , and have no age spots or deep wrinkles, just lots of fine wrinkles that I was hoping to find a cure for. Don't know why I bothered to try avalure in the first place.

Rip off

★☆☆☆☆
1 5 1
I also was ripped off with a $90.00 monthly shipment on this product. The customer service rep said the supervisors did not take phone calls and she didn't know anything about or if they had a main office. Continually tried to sell me the product till I asked if she what no meant!!!! Finally did cancel my order/subscription but would not refund the $90 charged on my card. I'm done ordering anything from the internet!!!!

Avalure is THE SCAM

★☆☆☆☆
1 5 1
Avalure is an absolute scam. I can see why they dont post feedback. The cream caused a bad rash on my face ( first and only time I have ever had it). It then took having to spend $200 in bogus marketing "terms and condition's" to get them to stop sending the garbage ( I hope they have stopped anyway..so they say). I have not received a thing from them about their prices or renewal They don't answer the phone, you have to have them call you back. There is NO money back guarantee and their stuff is so bad they don't want it back even if unopened. Worst experience of being taken I have ever had. DON'T TRY this stuff. I am having a friend whos a lawyer looking into a small claims court filing on them. Should be a class actions suit I am sure. And I will continue to correspond wherever I can to warn others of how bad of a business they run.

scam already???

★☆☆☆☆
1 5 1
i haven't even tried this product and i'm already skeptical.....i clicked on the *free sample* link, was offered a *further discount* of only $1.95 shipping....after reading reviews regarding the WTF subscription charges and the nightmare of stopping them, i checked my credit card and it shows pending charges of $1.95 AND $1.99..... i'm sorry WTF is THAT about???? as soon as i get this, i'm going to cancel and alert my credit card company..... i love the show fixer upper, but this is so NOT the way to gain friends and influence people.....a free trial/sample is just that.... i should have the option to decide i want to try it, not just have it automatically assumed i want it..... there is NO MIRACLE creams....we all age, it's a matter of life style and just taking care of yourself..... booooooooo joanna gaines.......

8167181963

★☆☆☆☆
1 5 1
I ordered free sample and got it but they charged my card twice for two products which I did not recieve. Check your credit cards if you ordered the free sample.

Scam

★☆☆☆☆
1 5 1
This review is accurate. The trial is inly 0.5 oz and if you don't cancel in 14 days from the date or order, they charge you $90, which is completely outrageous. They put this info in the terms and conditions. I got some of my money back but not all. What a horrid company. I would consider continuing to use the product if their business practices were not so shady.

Avalure is a scam!

★☆☆☆☆
1 5 1
Whether or not the Avalure skin cream is any good, they are a scam and take advantage of women concerned with how they look. And who isn't? The scam is that they "offer" you a "trial" of their creams... you GET a TRIAL SIZE tube of cream... for about $4 (supposedly only for shipping), which is part of what sucks you in. You think, I got what I paid for... a TRIAL size. But, what you don't realize is that you've signed a contract to "pay FULL price" for the trial size creams for that first month, of $90!!, then, on top of that, you've signed up for a SUBSCRIPTION to pay that $90 a MONTH for the TRIAL SIZE cream every month until you realize what you've done and call to cancel. Oh, and if you bought more than one kind, it's that $90 (plus shipping, by the way) FOR EACH TUBE! There's certainly no "money back guarantee." And they get hundreds of dollars per little tube of a product that doesn't do anything. Spread it around your Facebook, Twitter, etc. as far and wide as you can. Help stop this scam that only hurts women!

DON'T BUY THIS

★☆☆☆☆
1 5 1
I tried the inexpensive trial. I had no visible results. Then they reshipped product I didn't want and charged me $188!!!!! And when I went to cancel they refused to give me credit or let me return the unopened product. This is a joke, scam, etc.


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